Bec verseur du pichet MINA

It was just a replacement part. To be honest, they are very flimsy pieces in the first place, but the replacement process was easy.

Fantastic customer service

It works!

I broke the separate spout piece for my Mina pitcher. I wrote the company an email and I received a phone call a couple of days later. I told him my concern and I received the piece in the mail, no charge a couple days later. Great service, I was impressed how they stood behind their product.

I purchased my first Mina water pitcher last summer. One of the little "feet" on the spout broke. I reached out to customer service fully expecting to pay for the part. I sent the request for a new spout on Thursday and recieved in the mail on Monday at no charge!