Everyone Should Have One!
I had an earlier Santevia model, and it served me well, for many years, which is why I bought a new one. This is one of the best filter systems on the market. I also believe that alkaline water is best for human consumption.
The filters are good however I have yet to insert them in the pitcher so they do not fall out when I turn the pitcher upside down. I have tried and tried with absolutely no luck. I insert the filter so that it is not leaking therefore it is filtering the water. I must make sure that I do not fill the pitcher too much because the filter will dislodge and float. This is frustrating...so not perfect but okay. The water needs to be at least 2 in. below the top in order for the filter not to float.
Hi Luby, If the filters are floating this is a sign that they are not fully installed. Please try pushing the filter down a little further until it is snug. The filter should not come loose when the pitcher is turned upside-down.
Mina Alkaline pitcher filters
Great product. Easy to use and the water tastes great.
Santeria water filter system
I use this filter system all the time. I’m not sure if it is making a difference but every little bit helps.
I had purchased a new filter for our water pitcher and it was defective. I emailed customer service and was sent a new one very quickly!