Santevia Support Center

We're here. How can we help? Contact us anytime via email
or call us from 8am - 4pm PST.

1-866-943-9220   help@santevia.com

We're here. How can we help? Contact us anytime via email or call us from 8am - 4pm PST.

1-866-943-9220

help@santevia.com

Need help with your Bath Filter?

Frequently Asked Questions

Frequently Asked Questions

How long does the Bath Filter last?

1-2 months, 100 baths (30,000 L or 7,925 GAL).

How do I know when it's time to replace my filter?

Simply register your product to Filter Ease and we'll send you an email and/or text reminder when it's time for a filter replacement.

How do I prepare my Bath Filter before use?

The Bath Filter does not require any preparation before use.

How often should I clean my Bath Filter?

We recommend rinsing after each use, and hanging to dry.

Product Manual

Product Manual

Lost your product manual? No problem, you can download one below. Our product manuals contain helpful information like setup instructions, care and intended use, and cleaning instructions.

Lost your product manual? No problem, you can download one below. Our product manuals contain helpful information like setup instructions, care and intended use, cleaning instructions, and your product's maximum filter life.

The product manual has information on:
– Product setup
– The digital reminder clock
– How to recycle your used filter
– Filter Ease, our automated filter reminder system

Helpful Videos

Helpful Videos

How To Use Your Bath Filter

Replacement Parts

Replacement Filter

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Still Need Help?

We're here. How can we help? Contact us anytime via email or call us from 8am - 4pm PST.

1-866-943-9220

help@santevia.com

We're here. How can we help? Contact us anytime via email
or call us from 8am - 4pm PST.

1-866-943-9220   help@santevia.com